Privacy Policy

1. 📦 Information We Collect

Personal Information

We may collect limited personal information when voluntarily provided by users, including:

• Name
• Email address
• Contact information
• Support messages and correspondence

Automatically Collected Information

When you use our games, certain information may be collected automatically, including:

• Device model and manufacturer
• Operating system version and settings
• IP address and approximate location
• Mobile advertising identifiers (Google Advertising ID / GAID)
• Game progress, scores, and in-game activity
• Session duration and frequency
• Crash reports and diagnostic data
• Language and country/region settings
• Network connection type

2. ⚙️ How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our games and services
• Deliver and personalise in-game content and advertisements
• Process in-app purchases and prevent fraud
• Respond to user support requests
• Analyse gameplay trends and diagnose technical issues
• Comply with applicable legal obligations
• Send important service or policy update notifications

3. 📢 Advertising

Our games may display third-party advertisements to support free gameplay. We work with the following advertising partners:

These advertising partners may collect and use the following information to serve relevant ads:

• Google Advertising ID (GAID) or similar mobile identifier
• Approximate location (country/region level)
• Device type, model, and OS version
• Ad interaction data (views, clicks, conversions)
• App usage and behavioral data

4. 💳 In-App Purchases

Some of our games offer optional in-app purchases (IAP) for virtual items, subscriptions, premium features, or in-game currency. All purchases are:

• Processed securely through Google Play Billing
• Subject to Google Play's Terms of Service
• Non-refundable unless required by applicable law

Virtual items and currency purchased within our games have no real-world monetary value and cannot be exchanged for cash or transferred between accounts.

5. 📊 Analytics

We use analytics services to understand how users interact with our games and to improve gameplay, performance, and user experience. Analytics providers we use include:

Analytics data may include session duration, level completion rates, feature usage, device performance, and crash diagnostics. This data is aggregated and anonymized wherever possible.

6. 🔗 Third-Party Services

Our games may integrate SDKs, libraries, or links from third-party services. These services operate under their own privacy policies independent of A+ Games Studio. We encourage you to review their policies before using our applications.

We are not responsible for the privacy practices or content of third-party services.

7. 👶 Children's Privacy

Our games are generally not directed toward children under the age of 13, unless a specific application is explicitly designated as a children's app in accordance with applicable platform policies.

We comply with all applicable laws and policies, including:

• Children's Online Privacy Protection Act (COPPA)
• Google Play Families Policy
• GDPR-K (for users under 16 in applicable EU jurisdictions)

For applications designated for children, we disable interest-based advertising and only use advertising SDKs certified as compliant with COPPA and the Google Play Families Policy.

8. 🗂️ Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account / support data — retained for the duration of your use of our games, plus up to 12 months after last activity
• Analytics data — retained in aggregated, anonymized form for up to 26 months
• Advertising identifiers — subject to the retention policies of our advertising partners
• Crash / diagnostic data — retained for up to 90 days

Upon request, we will delete your personal data within 30 days, subject to legal obligations that may require us to retain certain information longer.

9. 🔐 Data Security

We implement industry-standard security measures to help protect user information from unauthorized access, alteration, disclosure, or destruction, including:

• Encrypted data transmission (TLS/SSL)
• Access controls and authentication for internal systems
• Regular security assessments and updates

10. ⚖️ Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data ("right to be forgotten")
• Restriction — request that we limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to our processing of your data in certain circumstances
• Withdraw consent — where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

11. 🇪🇺 GDPR — EU / EEA Users

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent — for personalized advertising and optional data collection
• Legitimate interests — for analytics, security, and service improvement
• Contract performance — for in-app purchases and account management
• Legal obligation — where required by applicable law

Data Transfers

Your data may be transferred to and processed in countries outside the EU/EEA, including the United States. We rely on Standard Contractual Clauses (SCCs) or other approved transfer mechanisms to ensure your data is protected.

12. 🇺🇸 CCPA — California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information.

• Right to Know — the categories and specific pieces of personal information we collect, use, and disclose
• Right to Delete — request deletion of your personal information
• Right to Opt-Out — opt out of the sale of your personal information
• Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights

13. 🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

• Any material changes will be posted on this page with a revised "Last Updated" date
• For significant changes, we may provide in-app notifications
• Your continued use of our games after changes are posted constitutes acceptance of the revised policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

14. 📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: